Terms of service

1. Acceptance of Terms
By accessing or using the website, users agree to these terms.

2. Products & Availability
Products are subject to availability.
We reserve the right to discontinue or modify products without notice.
Colours may vary slightly due to screen settings.

3. Pricing
Prices are displayed in INR.
Prices may change without prior notice.
Taxes (if applicable) are included or displayed at checkout.

4. Orders
Order confirmation does not guarantee acceptance. We reserve the right to refuse or cancel orders due to payment issues, pricing errors, suspected fraud, or stock/production issues.

5. Print-on-Demand Nature
Every product is made specifically after an order is placed, resulting in slightly longer production times compared to ready-stock products.

6. Shipping & Delivery
Orders are shipped to the address provided during checkout. Estimated delivery timelines are estimates and may be affected by:
production time
destination
courier operations
public holidays
weather
local disruptions
incorrect addresses
failed delivery attempts or other circumstances beyond reasonable operational control.
We will make reasonable efforts to provide accurate shipping information and assist with genuine delivery issues. Customers are responsible for providing complete and accurate delivery information.

7. Cancellations, Returns & Refunds
Refund, return and cancellation policy page

8. Intellectual Property
All designs, graphics, logos, product images, website content, and branding belong to BAWAAL and may not be copied, reproduced, or used without written permission.

9. User Conduct
Users may not:
Use the website unlawfully.
Attempt to hack or interfere with the website.
Upload malicious content.
Misuse promotional offers.
10. Limitation of Liability
BAWAAL is not liable for indirect losses, courier delays, technical interruptions, or damages beyond the value of the purchased product.

10. Grievance Redressal and Customer Support
For order-related concerns, complaints, or grievances, contact: support@bawaalofficial.in

11. Changes to These Terms
We may update these Terms from time to time to reflect:
operational changes
new services
legal or regulatory requirements or changes to Website functionality.The updated version will be published on the Website

12. Website Availability
We aim to keep the Website accessible and functional, but uninterrupted or error-free availability cannot be guaranteed. The Website may occasionally be unavailable due to:
maintenance
updates
hosting issues
third-party service disruption
security incidents or circumstances beyond reasonable control. Where reasonably possible, we may take steps to restore service.

13. Accounts
Certain Website features may allow customers to create an account.
You are responsible for:
maintaining the confidentiality of your login credentials
providing accurate account information and
notifying us of suspected unauthorised account access.
We may restrict or suspend account access where reasonably necessary to address fraud, abuse, security risks, or unlawful activity.